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Do you have a question about our products? Or about your order? You will find answers to our most commonly asked questions here.
If you canât find the answer to your question or you need personalised assistance, please write to us by filling out our contact form! We would be happy to help!
We have written a guide especially to help you find the right Tibetan singing bowl for you. You can find it by clicking here.
Please contact us directly if you need personalised advice. We would be happy to help!
You can fill out the form on the right-hand side of the page or you can write to us directly at: contact@mysingingbowl.co.uk
You will receive a response within 1 working day.
We have written a guide especially to help you make your singing bowl sing according to best practices. You can find it by clicking here.
Please contact us directly if you need personalised advice. We would be happy to help!
You can write to us via the form on the right-hand side of the page or you can write to us directly at: contact@mysingingbowl.co.uk
You will receive a response within 1 working day.
Are you unsure of how to choose your crystal singing bowl? Not to worry! We have written a guide especially to help you find the right singing bowl for you. You can find it by clicking here.
If you have any questions or still need personalised advice, you can also contact us directly. We would be more than happy to help!
You can email us at contact@mysingingbowl.co.uk or via the form which is found on the right-hand side of this page.
We do our best to answer all requests within 1 working day.
We have written a guide especially to help you make your crystal singing bowl sing according to best practices. You can find it by clicking here.
Please contact us directly if you require personalised advice.
You can write to us directly using the form on the right hand side of the page or also via email at the following address: contact@mysingingbowl.co.uk
We always do our best to answer any request within 1 working day.
Delivery takes on average between 7 and 28 days. This can of course depend on exceptional cases such as postal strikes, the festive season/ Bank Holidays, a surge of large orders etc. Delivery of your order can also vary due to carrier delays.
Whatever happens, if your order has not arrived after 8 weeks, we will resend it or issue a full refund. Rest assured, this has not yet happened for the several hundred orders already successfully completed!
Please note that our bowls are shipped directly from Nepal. So if the timeframe seems long, please do not worry- your order is on its way to you.
Delivery to a collection point is unfortunately not yet currently available.
You will receive all the necessary information to be able to follow your parcel via email when your order has been confirmed.
If, however, you need further information regarding the status of your order, you can contact us via the form on the right-hand side of the page or write to us at the following email address:
contact@mysingingbowl.co.uk
Please include the following information:
1) Email subject line : Order status
2) Your order number
You will then receive a response within 1 working day.
The Tibetan bowls are handmade by artisans, and it is possible that your singing bowl can feature some light flaws such as small scratches or even some slightly faded symbols.
Donât panic, this is completely normal and actually proves the authenticity of your Tibetan bowl!
We are so sorry to hear that there has been a problem with your order.
If you have received a damaged product, a nonconforming product, or you are not satisfied with your order, you can get in touch via the contact form or also via the following email address:
contact@mysingingbowl.co.uk
Please include the following information:
1) Email subject line: Return / refund request
2) Your order number
3) The reason for your return/ refund request
You will receive a response within 1 working day.